Live chat on the website and messengers to drive sales and communication with customers

Increase conversion rates at the very beginning of communication. Let customers write whenever they want in live chat, messengers or social networks

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Live chat on the website and messengers to drive sales and communication with customers

Be where your customers are — social networks and messengers

Be where your customers are - social networks and messengers

89%
of customers

prefer to communicate with the business in text in messengers, social networks and chat

One of the best solutions for this task

Dashly - one of the best solutions for this task

Start communication on the website, continue in social networks and messengers

The Platform remembers users who visited the website and recognizes them if they write on Telegram, Instagram and Facebook

The communication is truly seamless

Start for free

Optimize your workflow

The entire history of communication with users is stored

You and your customers will always have access to the chat history. Search will help you to find a conversation by date or a key word

With Knowledge Base you will speed up average resolution time

Customer Support reps can send a link with detailed instructions. No need to type a reply from scratch

With Knowledge Base you will speed up average resolution time

The chatbot will automatically guide your users and help them with their questions

Chatbot will ask qualifying questions and your team will receive only hot leads.

The chatbot will automatically guide your users and help them with their questions

Automatic chat assignment

Qualify requests and assign to a relevant channel automatically. Optimize your time and delegate it.

Automatic chat assignment

Support team interface

Admin panel

Management tools for team leaders

Data safety

You no longer need to share the passwords and other important data with your team members

All the data you collect about your users will be stored. Your team members’ messengers are free from work chats now

Data safety

Analytics and team performance reports

Monitor response time, workload by hours, summary data by operators and other metrics

Analytics and team performance reports

Manage access rights

Determine if a manager can see user data, set up trigger messages or grant him/her access to the inbox only

Manage access rights

Collect feedback

After each conversation a user will be asked to rate the support quality

Collect feedback

About integrations with CRM, analytics and other services

About integrations with CRM, analytics and other services

More than 30 ready-made integrations.
Open API for web, IOS and Android

Apps for IOS, Android and desktop

Always stay in touch with your users. Switch from desktop to the mobile app at any time

Dashly Appstore
Dashly Android

Dashly Windows
Apps for IOS, Android and desktop